AT&T 2320 2.4 GHz DSS Cordless Telephone with Caller ID

I was so excited to get this phone. It has so many features including a speaker phone on the handset which is great when someone puts you on hold.

However, from the first day I got it (and I've only had it a week) it kept randomly cutting out during conversations. I heard dead air space and the person on the other end would hear a beep sound. The person on the other end would think it was their call waiting.

So now I've driven my friends crazy thinking their was something wrong with their call waiting. Other than that the range on the DSS was great but the sound quality was a bit tinny compared to an analog phone.

I don't recommend this phone and am still searching for a phone with good range, good sound, that doesn't cut in and out. Is that too much to ask for?

I'd give it 0 stars if I could. I had the same problem with the phone cutting out as the person from Plainview, NY. I do not have call waiting nor do most of the people I call. AT&T was trying to blame the problem on that, but it must be something else. They sent me a new phone (wrong model) to replace it, but it had the same issue. I sent it back. Later, the original phone was unable to find it's base even though other phones worked fine when plugged into the phone connection.

Similar to the other reviews I read just now, I was extremely disappointed with this product. I purchased this AT&T phone system because I have had good luck with AT&T products in the past.

I experienced similar problems to what others report here - the call cutting out for a second or two, caller id/call waiting not working properly, and also beeps heard by the person on the other end of the conversation.

I spent hours talking with AT&T tech support and have sent the product back for replacement units under warranty three separate times. If I could've returned it to buy a product from another company, I WOULD HAVE!!! But I couldn't so I continued to work with their customer service line to get the problem resolved (particularly, since we owned 4 of these handsets).

After this most recent call, they offered to replace the unit AGAIN, and I told them that was rediculous because the same problems kept recurring even when they sent me new units...Read more