Product Review
Amazon.com Product Description AT&T CallVantage
sm Service from AT&T is a Voice over Internet Protocol (VoIP) telephone service that utilizes the latest in Internet technology to deliver features that are beyond the means of traditional phone companies. With VoIP, calls are transmitted over the Internet, allowing you to communicate nationwide for a single monthly fee. You pay additional charges only for international calls, which are billed at competitive prices. (AT&T CallVantage Service treats calls to Puerto Rico, the U.S. Virgin Islands, and Canada as domestic calls.) Plus, AT&T's Advanced Quality of Service (QoS) provides high voice quality.
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AT&T CallVantage Service offers easy 1-2-3 hardware setup:
1. Plug phone cord and computer cable into adapter.
2. Plug adapter into broadband modem.
3. Log onto Personal Call Manager and open your account. |
AT&T CallVantage Service is easy to set up. To establish an account, just follow the instructions on the welcome letter, included in the box. Setting up the hardware is also very simple: just plug the telephone adapter into your existing phone and plug the other end into your cable or DSL modem. All DSL and cable modems with an Ethernet port and at least 90 Kbps upstream and downstream speed are supported, as well as both Windows computers and Macs.
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In addition to the standard features you expect from your traditional phone company, like caller ID, call waiting, three-way calling, and call forwarding, AT&T CallVantage Service provides a number of features made possible only by use of Internet Protocol technology. You can have voice mail forwarded to your e-mail inbox as an attachment, and then forward that attachment to relevant third parties. You can take your home area code with you when you travel, so your family or work can reach you without paying long-distance rates. And, with an elaborate variation of call forwarding known as "Locate Me," you can maintain a list of places you'll be visiting; when you're out, AT&T CallVantage Service will ring them in sequence (or all at once) until it finds you.
Accessible either by phone or the Internet, the Phone Feature Manager provides access to a phone directory that can store up to 250 numbers, to call logs (incoming and outgoing for the last 60 days), and to many of your other phone settings. A reverse lookup feature lets you access the name and address information of an incoming caller, while the add-to-Phone Book feature lets you move any number from your call log to your Phone Book with the touch of a single button. A display-and-dial feature lets you easily call any number displayed in either your call log or Phone Book, and you can set up to nine speed dial entries. Taken together, that's a lot for a phone service to do. With all the features that AT&T's CallVantage Service makes possible, you can simplify and organize your communications like never before.
What's in the Box A telephone adapter for use with AT&T CallVantage Service, a 12-volt, 1-amp DC power adapter, a telephone line cord, an Ethernet cable, manuals, and service and promotional information
Terms and Conditions Buying this item signifies your intention to sign up for AT&T CallVantage Service and to pay a monthly subscription fee. For details about how the Service works and for complete terms and conditions, visit www.att.com/amazon.
Customer Reviews
Average Customer Review
(21 customer reviews) 55 of 56 people found the following review helpful
Working well now,
August 29, 2004 G. Ware (Colorado USA) - See all my reviews
This review is from: AT&T CallVantage Service VoIP Telephone Adapter (Personal Computers)
I ordered Callvantage service through the AT&T web site on a Monday and received the unit on Friday via FedEx. As part of my order I asked AT&T to port my current home phone number over to the Callvantage service. The port was completed 5 days after my adaptor was received. Once I received the adaptor I was able to activate the unit and service and make outgoing calls. You have to wait until your number is ported over before you can receive calls, until then you will receive your calls on your existing providers network. This whole process was very smooth.
Once I had the service up and running we noticed that there were some issues with the voice quality. Incoming voice was clear but our outgoing voice was dropping off from time to time and made having a conversation difficult. I called AT&T and they did some testing of my cable line and said everything looked ok. They suggested that it might be my cordless phone. I changed phones but still no luck. I ended up calling my...Read more
37 of 38 people found the following review helpful
AMAZING SERVICE, A MUST-HAVE,
August 25, 2004 Godfrey Higgins (USA) - See all my reviews
This review is from: AT&T CallVantage Service VoIP Telephone Adapter (Personal Computers)
If you have a reliable high-speed internet connection, this is a must-have service. I've had this for just over two months and have been told several times from people on the other end of the call that the audio quality is clearer than any landline connection. Unlimited calling paired with every imaginable feature makes this a must-have service. The "Locate Me" feature allows you to give out one phone number which will ring up to 5 - yes FIVE - different numbers at once -- for example, your home phone, cellphone, office phone, parent's house, whatever - all at once, and you can accept the call at any one of them by just saying "hello" and then pressing 1 on the phone when the automated voice says "AT&T..." Aside from all the advanced features and so forth, the service is INDESTINGUISHABLE from a regular phone line. You plug in your regular phone, just to the VoIP adapter instead of the regular jack in the wall. The adapter provides a dial tone which sounds exactly like the one...Read more
11 of 11 people found the following review helpful
AT&T CallVantage VoIP service rates excellent!,
August 25, 2004 T. A. Herrold "CallVantage subscriber since 0... (New York, NY) - See all my reviews
This review is from: AT&T CallVantage Service VoIP Telephone Adapter (Personal Computers)
Recently signed up with AT&T CallVantage over cable broadband. The sign up was easy and AT&T handled the porting of my existing telephone number with a high degree of professionalism. Email updates were provided to me throughout the process, which really only took about 1 week rather than the expected 2 weeks.
After signing up, AT&T checked to see that they could port my existing telephone number. That same day, I received an email stating that my telephone number could be transferred and an expected date for completion. At this point, AT&T fedexed the TA to me. On the day that the fedex was supposed to arrive, a customer service agent called me to let me know that it was on the truck for delivery and gave me some brief instructions as to what to do. I followed the simple and clear instructions given by the agent and included in the quick start guide that came along with the TA. The installation was very easy. I hit only one minor snag during the process: the TA...Read more
