AT&T CL81209 DECT 6.0 Cordless Phone, Silver/Black, 2 Handsets

We got this phone specifically because we needed an expandable system that didn't have an answering machine. Voice mail is included in our phone company bundle, so we were unwilling to pay the extra cost for an answering machine. This phone is very easy to work with, very intuitive both in terms of operation and menu access. The phone feel very solid, though we've only had it for two weeks now. But after trying V-Tech, GE and UNIDEN, this seems to be the most physically resilient of them all.

But the #1 feature of this phone - the clarity. With both 2.4 and 5.8 GHz phones, we had a lot of interference and a lot of static. With this phone, I can walk to any part of the house - even a few houses down, and still hear just as well as if I were talking on a wired phone.

I can recommend this system whole-heartedly - ignore the 3-star review of this product, as it specifically states the reason for the 3 stars is the lack of an answering system. As mentioned...Read more

We've had the phone about a month, having chosen it after reading reviews here and on [...]. I'm pleased, as sound quality and range are vastly better than older phones. Haven't run out of battery yet, but we keep it in the cradle. Another plus: despite the large buttons, this thing actually looks pretty good in a room. One minus: the thin shape makes it extremely hard to cradle between your neck and shoulder; you really need to keep this in your hand, especially as there's no jack for a headset. But, hey, it's fifty bucks for two phones (maybe cheaper by the time you read this), and they they work. No complaining.

After having the phone for less the 90 days, one of the two handsets quit working. There was not anything on the phone, not a battery indicator, not a time, not a date, and not a backlight. Receiving it for a Christmas present I did not have a receipt, but filled out the warranty online to ensure warranty service.

Calling AT&T to see about a replacement under warranty they proceeded to do some troubleshooting, steps I had already taken, and the result was the same nothing on the phone. When asked when a replacement was going to be sent out, they said that a receipt was needed. After explaining how I never received a receipt they said they would not be able to send out a replacement handset. They did have the registration of the product, but that was not going to cover the warranty.

In the past there have been issues with other products from other companies, missing game pieces, parts broken on an item, non-working products, stripped screws, etc., and...Read more