AT&T EP5962 5.8 GHz 2-Line Corded/Cordless Phone with Answering System

Comment: This phone had all the features I was looking for and the price was good. Unfortunately, it is an older model with no support from AT&T. The unit received was defective - the handset would not charge in charger. I would like to have exchanged it but that was not an option - I had to return it. I have decided to purchase a newer model.

Comment: Two years ago, I bought this phone system with 4 additional handsets. I have some minor complaints on features, but overall the system suits the needs of my home-based business. For a while, I was very satisfied, but then just a little more than a year after I made the purchase, the handsets started to lose contact with the base, often in mid-call. I bought third-party batteries once to save $$, but they didn't resolve the problem so I sprung for the AT&T batteries. Same problem. This system was way too expensive to have to replace so soon. It's a shame - once upon a time, the AT&T brand guaranteed an excellent product, but next time I'll look for another brand.

Comment: We have this system...we've had it for about 3 years. Added on to it too. The truth is it just hasn't held up very well. My husband uses the 2 line in his office. We've never used the answering machine part (so this is not commenting on that).
The desk unit has long ago begun to put out miserable sound unless using the speaker. And even on the speaker phone, the sound to the "callee" is poor and intermittently worse than poor. Now, even on the cordless handsets folks don't hear us well (could be batteries BUT this is on the newer and older units). Do you recall the term 'planned obsolescence'? This is it incarnate. Not a worthwhile buy...NOW we have to try another entire set. I was going to buy the replacement desk unit, but overall, it's not worth the chance.

What ever happened to the OLD AT&T whose products would kick-butt the competition?!

Comment: Pros.
Average good.

Cons.
No speed dial.
The instraction doesn't show correctly.
Line 1 can't be the default pickup when making calls with other phones.

Comment: This easy to use phone has great features, but it comes at a high price. I've owned these phones for 3 years and haven't had any problems with them. I'm looking for more wireless handsets now, before it's too late.