Customer Reviews
Average Customer Review
(65 customer reviews) 130 of 130 people found the following review helpful
Great product / with a glitch,
July 21, 2009 Philip R. Stpierre "Phil in Maine" (Maine) - See all my reviews
This review is from: AT&T TL7600 DECT 6.0 Cordless Headset, Silver/Black, 1 Headset (Office Product)
I received the AT&T TL7600 Wireless Headset and promptly registered it to my At&T Dect 6.0 phone system. Great product!! My wife loved the quality of the sound, and especially the "hands free" operation. She also like the "over the head" holder. She found it comfortable & convenient to wear.
My problem was the design of the electronics. Once registered, this headset can not be reset independently from the base it is registered to. My AT&T phone system base failed / died. I was not able to un-register the headset from the "dead" base. I returned the original phone system for a replacement, but now the headset TL7600 was still registered to the defunct system and could not be reset. I could not register it to the new phone base/system. I contacted AT&T techical support, and they could only ship me out a new headset.
If I had bought a AT&T wireless headset #TL7610, I would have been able to reset the headset through the available program buttons mounted on...Read more
52 of 52 people found the following review helpful
Easy to use cordless headset,
May 5, 2009 dharma_dude (Denver, CO USA) - See all my reviews
This review is from: AT&T TL7600 DECT 6.0 Cordless Headset, Silver/Black, 1 Headset (Office Product)
I had made quite an extensive search for a viable cordless headset technology and finally settled on DECT 6.0. I had tried bluetooth but the signal was weak and voice quality was poor. There are many products for wirelessly enabling corded PBX phones, but why go to the trouble and expense for a home/home office cordless?
I purchased the TL7600 with the TL92278 cordless phone/answering system. The TL7600 is a small, lightweight headset with a number of different ear plug/headset options. The signal strength and voice quality is very high and I can wander quite a ways from the base station without any degradation to the quality. The only issue I have is that the ear piece volume is too high. There is a volume control on the headset but it only goes down so far. I end up wearing the ear piece somewhat off my ear to muffle the sound.
Haven't tested the battery longevity but I am sometimes on a call for two to three hours and it's made it through. Muting...Read more
44 of 47 people found the following review helpful
Does some things well, falls flat on others,
July 13, 2009 kenbb99 (Orange County, CA) - See all my reviews
This review is from: AT&T TL7600 DECT 6.0 Cordless Headset, Silver/Black, 1 Headset (Office Product)
It may be easiest to think of this product as an AT&T DECT 6 handset with no screen and no dial pad. It pairs to any base in this AT&T line and works just like a handset - pick up an incoming call (push side button) and hang up when you're done (push button again). Dial calls on another handset and pick up on the headset while it's ringing. Mute the other handset to keep it on the line if you need to dial any numbers such as for voicemail or conference call. Use a handset for caller ID.
Pros:
* Excellent sound quality
* Easy to pair - worked the first time
* Easy to use - acts just like a handset that you hang on your ear
Cons
* Atrocious ear piece right out of the Spanish Inquisition - hard plastic shaped to fit right inside your ear canal. They made this one hard to fix but ... see below.
* Side button (answer/hang up) requires a hard push that makes even my cozy custom ear piece hurt. This button should really have been on the...Read more