Coby CT-P8500 2.4 GHz Analog Cordless Speakerphone with Caller ID (Black)

The speaker phone was as it was represented. It's easy to use, the speaker is clear, the mounting on the wall in my office, very simple. I am satisfied with the phone, the cost, the speed of delivery, and Amazon.

I bought this phone for my home office. It is so hard to find a cordless phone with caller ID and a speakerphone without having to buy one with an answering machine also. So, I was glad to find this one. I am sorry to say that it has not been satisfactory. The speakerphone works fine, but when I use the handset, it sounds "tinny" and the voices are muffled, even after changing channels. The people I am talking to say I sound garbled and they can hardly hear me, which is the same probem I have talking to others. I have also tried it with a headset, with no success. I called Coby and was told to mail it back with $6.00 and they will repair or replace it, so I will try that.

I bought a sister telephone (8700) with two handsets about 9 months ago and both handsets are now basically useless: I can't see who I'm dialing or who is calling me on the information screen and my callers have a lot of trouble hearing my voice, which drifts in and out. I called Coby Electronics to ask for replacement handsets, which they acknowledged were defective. However since their miserly 90 day warranty period has expired they are charging me $31.00 for the handsets which is only two more dollars than I paid for the entire phone in the first place. To add insult to injury, payment must be made by money order. Money orders are costly and involve a trip to the bank. In sum, due to the hassle and large expense, I can only assume that Coby is trying it's best to discourage anyone from obtaining replacements. I am not the only person who feels this way. They have a terrible record according to the BBB.