Coby CT-P8700 2.4 GHz Analog Cordless Speakerphone with Dual Handset and Caller ID (Black)

I bought a telephone with two handsets about 9 months ago and both handsets are now basically useless: I can't see who I'm dialing or who is calling me on the information screen and my callers have a lot of trouble hearing my voice, which drifts in and out. I called Coby Electronics to ask for replacement handsets, which they acknowledged were defective. However since their miserly 90 day warranty period has expired they are charging me $31.00 for the handsets which is only two more dollars than I paid for the entire phone in the first place. To add insult to injury, payment must be made by money order. Money orders are costly and involve a trip to the bank. In sum, due to the hassle and large expense, I can only assume that Coby is trying it's best to discourage anyone from obtaining replacements. I am not the only person who feels this way. They have a terrible record according to the BBB.

The reception on this phone was only good within about 15 feet of the base. We used it for a week, but it never got better. It was sporatic, so may be associated with the 2.4 frequency rather than the phone itself, but regardless I sent it back. This was to replace a 900Hz Sony that has always worked fine, but will no longer hold a charge very long.

Never had problems like this with any other phones. Sometimes the phone rings, sometimes it doesn't (the satellite handset never rings; at least it's consistent). Too often, when dialling out, you get a message that says "try again". Now, after only three months and change, some of the lettering on the ID screen is fading out. Not good.