Command Communications Hotcall 4000 Internet Call-Waiting Device with Caller ID

 (10 customer reviews)

I had to write this review.Because of the 2 reviews before mine.(1)You do not give a product a bad rating if your modem or phone service isn't up to date! (2) You don't give it a bad rating if you got a defective unit! You just sent it back for a new one. Because they work great! This unit does it all. Just like it reads in ad. Easy to hook up!I wish I would have known about it when I was paying for 2 lines. The money I'm saving will pay for it in 3 months.You must remember to contact your phone company if you have Call Waiting and Caller ID. You need to be hooked up to Call Waiting ID or Wait and See. If you don't have Wait and See or Call Waiting ID with Caller ID and Call Waiting. It will not work. Also you have to set you call waiting on computer to the directions in owners book. I almost didn't buy the unit because of the 2 reviews. What a mistake I would have made. Buy this if you are going to stay with dial up service! I did,and I'm happy I did.I can see who is calling now...Read more

The HC4000 is very easy to use. I received mine today and had it hooked up in just a few minutes. I have been using an Emerson Swithboard but found it very unreliable. It was missing too many calls. With the Hot Call, I know who is calling and can choose to take the call or ignore it. I have been testing it with my cell phone and so far it has not failed to recognize that I am receiving another call. You must have Call Waiting with Caller ID for the HC4000 to work. The first unit I received had a defective modem board and had to be returned, it is working great! If you have dial-up service with only one phone line, I would highly recommend the Hot Call 4000. You won't have to miss those important calls anymore!

I finally upgraded from the Hotcall 3000 to this new 4000 model and it's made a major difference in the way I can be online now. I was happy with the old unit but never knew if I should pick up the phone and lose my connection (especially if I was playing an online game, knowing it'd be over if I picked up).Now I can see who's actually calling and decide if it's worth picking up, but more importantly I know who it was, so I can always call them back later. Very nice, as simple as hooking up an answering machine, and the loud ring is less annoying than the older units as well :)I haven't had any problems at all with getting calls, missing calls, or anything else mentioned. As with any strange electronics device, I'd have to say half of the blame of malfuction (unless it's a defective unit) is going to be the fault of the user and the setup they've created for it. But hey, I've got TWO phones (with a jack splitter, in case you're wondering) and an answering machine hooked into...Read more