GE - 5.8 GHZ EDGE Speakerphone w Digital Answering system with two handsets

This unit arrived with a bad battery that would not charge. When I contacted GE, I was told the the battery is not included on the warranty and I would have to purchase one on my own. I emphasized that this was an item purchased two days before my call, to no avail. GE told me I could return the item to Amazon.

Also, during the call the customer service person told me we had a bad connection. I told her I was using the second handset of the system I was calling about. All she said was "Oh". The phone's voice quality is poor, static is high, and the speaker phone worse than than any cell phone I have used. I would not recommend this product to anyone.

We've used VTech, Uniden, and AT&T cordless phones in the past and have been satisfied. The GE Edge is truly awful. The two cordless phones had extremely poor reception... we could barely hear calling in and out. The phone attached to the answering machine was the only good one but who wants to be tethered to the base?

Terrible product. We replaced it with a Uniden set.

This phone was a bad choice. We've only had it a few months, and we're already having problems with it. The handsets don't transfer, so if you get a low battery beep in the middle of an important call, you're going to have to hang up and call back with the other handset. Then the answering system started hiding messages! Someone would leave a message, but it wouldn't show on the unit, and it wouldn't play until the next message came in. If it's several days later, you may have missed an important message. Then, even though you know it must be there, you have no way to access the new message until a new message comes in. Who knows what will go wrong next?! We can't take it back to the store, but we're going to replace it anyway -- this phone is just too unreliable!