Panasonic KX-TG9392T 2-Line Corded/Cordless Phone with Answering System, Metallic Black, 2 Handsets

Bought this phone from a local "big box" office supply store after considerable research, etc. to replace a dying Uniden 2.8GHz model. Features, range, sound quality, and so forth are OK. Even the curiously slow dial tone sequencing is tolerable; HOWEVER, cordless "talk time" is ridiculously short (<90 mins cumulative, when kept off the charger base) AND the cordless handset goes dead (i.e. drops the call & the display blanks-out) whenever a GSM mobile phone is nearby and actively sending or receiving. That makes it unacceptable for any serious business/SOHO use. Swapped it for a 2nd new unit within 10 days; it had the same fatal performance flaws. Panasonic's "customer service" lines (for all consumer products, apparently) are routed to a call center in the Philippines. That would be OK if the reps were knowledgeable and empowered to do anything but give polite lip service. They finally offered an "advance replacement" with a refurbished set, but without acknowledging the problems...Read more

I needed to replace my old Panasonic 5.8 phone system. The old handsets had been dropped too many times, battery life had dropped to nothing and none of the replacement batteries were worthwhile.

Onto this product, however.

Reading the other reviews I was afraid that my GSM phone was going to cause it to drop calls. Fortunately that was NOT the case. I've had my GSM Moto Razor sitting next to the base and next to a handset and had no drop (some static, but no drops) when receiving a call.

The range is fantastic. Areas of my house where my phone used to lose connectivity are clear as a bell with the new phone.

A really pleasant surprise is the battery. Demonstrating some unheard of common sense the new device uses 2 AAA rechargeable batteries instead of a proprietary battery pack.

Summary:

Pros:

Good clarity

Great range

AAA rechargeable batteries

Corded handset on the...Read more

This phone is a decent choice for a 2-line cordless phone. The corded base station is a nice plus and sound quality is excellent. Range is pretty good too.

However, for me, the negatives of this phone were a deal-beaker. The phonebook has no speed dial numbers and it takes multiple keystrokes to get into the menu to look up numbers to dial. Likewise, accessing the caller ID log takes multiple keystrokes to see the log. Both should be single key access from the idle mode.

The voicemail indicator is via text on the screen, not the light on the top of the phone so I often missed seeing waiting messages. It also seemed the VM detect was flakey as I often had messages and the phone did not display them.

The ringer sounds and volumes are poor. I use this in a office environment and the softest ringer is quite loud and there is only one normal electronic ring sound (bad design for a 2-line phone!)

Finally the biggest problem of all - the cordless...Read more