Panasonic KX-TG7533B DECT 6.0 PLUS Expandable Digital Cordless Phone with Answering System, Black, 3 Handsets

I purchased the Panasonic KX-TG7533B DECT 6.0 PLUS Expandable Digital Cordless Answering System with 3 Handsets largely because of my past experience with Pansonic Quality and the features listed. I was especially interested in the large keys, large high contrast LCD display and in general the well thought out layout of the units.

Usually before I make a purchase, I generally research it fairly well. As this product was relatively new when I purchased it several weeks ago, there were only two other reviews at Amazon and really not a lot of other user information else where. With all other cordless phones I've used in the past, I have always experienced difficulty with the small, low contrast LCD display (without reading glasses) and quite often with the low call volume and limited range. Since I have also experienced frequent disconnection of my Wi-Fi laptop internet connection when using other cordless phones anywhere in my home, I was very excited to hear about the...Read more

This phone works well. There is a small delay when accessing a call list, but it's nice that the phonebook automatically synchronizes between phones. The features I like also include caller muting (nice for meetings over speakerphone), speakerphone and voice mail integration. The message light on the back of the phone should be on the front where one can actually see it.

I have been a big fan of Panasonic cordless phones, have owned several (systems), so I ordered this system before it was even shipping, was probably one of the first in the country to receive it.

Unfortunately, after a week and a half of being jerked around by Panasonic customer service (they promised on three occasions that they were sending a replacement set, even though they knew that they wouldn't be--see below) they finally admitted that there is a design problem with capacitors in the handset. The result is that if a handset is more than a few feet away from the base unit, the phone rings continuously (rather than having a pause between rings) and continues to ring for 7-10 seconds after a call is answered. The handsets also do not show caller i.d. You cannot imagine how annoying the continuous ringing is until you have to deal with it every time a call comes in.

I was promised by two separate supervisors on three separate occasions that they would...Read more