Panasonic KXTCA91 Ear-Clip Headset for Cordless Phones

 (8 customer reviews)

I was excited to begin using my new ear-clip headset but quickly disappointed when I took my first call with it. I could barely hear the caller. So I turned the volume dial ALL THE WAY up and still could barely hear the caller. I'm not hard of hearing and have never had problems with other ear pieces or headsets. But the volume range is so limited that the only way you can hear the person on the other end of the line is to press the ear piece against your ear (which defeats the whole "hands-free" benefit) and shut yourself in a closet or other soundproof room and hold your breath while they speak, to eliminate all extraneous noises. Plus, the mute button is located on the same device as the volume control so it's easy to accidentally hit mute while adjusting the volume. This product was just unacceptable. The product was sold by a company called Dynadirect which then charged me a 15% restocking fee to return it! This is my first dissatisfactory experience purchasing on Amazon.

Bought this after my Plantronics headset broke (that had volume problems also anyway). With this headset, the person can hardly hear you and you must keep repeating yourself no matter how close your mouth is to the headset (unless its touching of course). By the way, I used it with a Panasonic phone and it was a recommended headset on Panasonic's website. Waste of money.

The eearpiece is almost impossible to fit on ear an is very uncomfortable. Volume i s a BIG problem i do not recommend this