Customer Reviews
Average Customer Review
(258 customer reviews) 149 of 153 people found the following review helpful
Great for home office,
November 7, 2003 KDnTX (Texas) - See all my reviews
This review is from: Plantronics CT12 2.4 GHz DSS Cordless Headset Phone with Caller ID (Wireless Phone Accessory)
When in my home office, I am on the phone 5-7 hours a day. I have tried many combinations of phones and headsets and have never been satisfied with the voice quality. I also run a wireless network and have had problems in the past with 2.4 Ghz phones causing interference. The Plantronics CT12 is the answer to all my problems:* portable - small belt unit is light, offers great battery life and includes all the features I need
* great headset - sound quality is equal to that of a handset (people do not know you are on a headset); comfortable with two fit options, Firefly function is nice bonus
* Caller-ID - included on belt unit, works as expected
* 2.4 Ghz - range is good, does not cause interference with my wireless network (previous phones from Panasonic and others have)Only negative is that you cannot answer or otherwise use the phone while it is charging (must remove the belt unit from the charger). All in all, highly recommended.
60 of 60 people found the following review helpful
Works OK if you don't have a wireless network, could use some other improvements, but it's the only game in town,
May 31, 2006 T. Milligan (California) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Plantronics CT12 2.4 GHz DSS Cordless Headset Phone with Caller ID (Wireless Phone Accessory)
I got this headset phone after using a Plantronics headset with my standard office phone for years. I didn't get it as a replacement, only as an option to allow me to move around while on tedious conference calls but without holding a brick up to my ear or carrying one on my belt.
In any case, the bottom line is that this phone is the only game in town for an inexpensive, super-compact phone with decent range - but it is completely incompatible with wireless networks.
I did my original review after using the unit for a few days. What follows are some comments after using the phone on and off for nearly 3 years...
Wireless Networks:
I originally believed I had found the secret code to not having this phone knock out my wireless network. In summary, since my wireless network was on channel 6, I switched the channel on my network to 11, rebooted all of the computers that use the wireless network and then hit the "channel" button on the phone a...Read more
100 of 104 people found the following review helpful
Great new product!,
August 5, 2003 Denise Mcdonald "caroleem" (Austin, TX United States) - See all my reviews
This review is from: Plantronics CT12 2.4 GHz DSS Cordless Headset Phone with Caller ID (Wireless Phone Accessory)
Big improvement over the predecessor model CT10 since Plantronics has added a caller ID feature and an in-use indicator light to this one. If you are looking for a single-line cordless telephone for your home or small office, and if you don't mind not having the option of a traditional cordless handset receiver to hold up to your ear, you will like this model. Be aware that you have to use the headset for every call (no handset), so if several members of a family use the same phone, get yourself some spare ear cushions for hygeine. The only negative is that the dial pad buttons are very, very small, so maybe I would not recommend this for some elderly users, visually impaired users or anyone who feels more comfortable with larger buttons to press.