Southwestern Bell GH4010MS 2.4 GHz DSS Expandable Cordless Speakerphone with Dual Handsets and Caller ID (Stainless Steel)

I purchased the phone based upon the reviews I had read here at Amazon but had a negative experience myself. There is often a false call waiting signal whereby the people on the other end of the line hear a clicking and I miss a few words of the conversation. This happens as often as once a minute. I called customer service and the phone just rang and I finally hung up. I tried a few days later, got thru, and they told me to try reprogramming the phone and to check the line itself. I tried both and the phone company repairman said he had encountered similar problems as well as echoing with this phone with other customers. I tried calling customer service again on the main number given and no answer but last time I had gotten another number to call and tried that..and got thru. I had to send the phone back to them at my expense (even though I've only had it for a month...Office Max only allows returns for two weeks unless you buy an extended warranty policy, which I did not do) and it...Read more

I had purchased this phone system like others because the price was such a good value so I thought. It was not long before the caller ID display started fading then completely went out on both handsets. Then theirs that problem with the talk buttons on both handsets sometimes they work sometimes they don't. This phone system is a waste of your money. Please Don't buy it.

On both handsets. Now my caller ID is useless. Looks like I'm not the only one with this problem.