Customer Reviews
Average Customer Review
(30 customer reviews) 32 of 32 people found the following review helpful
Disappointment after last Uniden,
May 17, 2011 Tom S (Avon, IN, US) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Uniden D1680-3 Cordless Phone/Answering System with 3 Handsets (Office Product)
Bought this to replace older Uniden Dect 6.0 phones that were having problems (batteries not holding charge, bad buttons). Very disappointed in this newer equipment. With old Uniden, would get a "searching" message periodically -- once every week or two. This would show up before placing a call, very rarely during a call.
With these Uniden D1680-3 phones, do not see a "seaching" message -- phones simply go dead in the middle of a call (about once per day!). About 50% of the time, the phone will restore itself (haven't lost the call, just neither party could hear the other). The rest of the time the call has to be redialed.
Uniden emphasizes not returning the product, but to call their service line. Did so. This problem must be frequent -- they even have a special recording for it. Had already tried all of the things the recording suggested, except their last suggestion -- replace the phones with something else!!! So, I guess that is what I will do.
9 of 9 people found the following review helpful
died in 45 days - don't buy it!,
August 1, 2011 Iluvamazon "dotcom" (Athens, Georgia) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Uniden D1680 Cordless Phone with Answering system (Office Product)
The phone was difficult to program - all counterintuitive and/or clumsy.
It was not great shakes in any department.
And it died after 45 days.
The phone should come with a warning: don't buy me.
12 of 13 people found the following review helpful
Stuck in zombieland with a nonfunctional answering device.,
April 26, 2011 D. L. Hall (Eureka, CA USA) - See all my reviews
This review is from: Uniden D1680-2 Dect 6.0 Cid/itad Answering System & 2 Handsets (Office Product)
Lost two days trying to change a message on this thing's answering machine. The greeting we had on this no longer applied, and I wanted to switch it to the anonymous voice, but would it let me? Oh no. All options for changing the greeting disappeared.
Would I recommend this to a friend. No, possibly to a fiend, but never to a friend.
Product support? Only during their Central Standard Time regular business hours. Steer clear of this if you don't want endless frustration.
