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29 of 31 people found the following review helpful: By This review is from: Uniden DECT1580-3 DECT 6.0 Cordless Phone with Digital Answering System and Two Extra Handsets (Office Product) I bought this phone three weeks ago. Last Saturday, one of the handsets stopped communicating with the base. I pored over the user's manual that came with the phone (useless), searched for more detailed information online (equally useless), and tried calling customer service. No answer, as they are only open M-F 8 am to 5 pm central time.
Tried their "24/7" customer service via the web... and nearly a week later have yet to receive a response to my query. Meanwhile, I called on Monday to discuss the problem with a representative during their extremely constrained business hours. Spent 30 minutes on hold before I reached anyone (soon to discover that was a really short wait with Uniden!)In the midst of my conversation with the CS rep, our call got disconnected. I called back... and was on hold for TWO HOURS. (I kid you not.) They never actually picked up the phone again; I finally gave up. Tuesday, I called again, this time bright and early in the...Read more 18 of 19 people found the following review helpful: Amazon Verified Purchase(What's this?) This review is from: Uniden DECT1580-3 DECT 6.0 Cordless Phone with Digital Answering System and Two Extra Handsets (Office Product) I recently purchased a Uniden Dect 6.0 Cordless phone set with a digital answering machine, Caller ID and two extra handsets for only $31! No, that's not a typo. With Amazon's Super Saver Free Delivery and an in-house discount of $30 (check with Amazon to see if the product you choose qualifies), $31 was all I had to pay! I choose the Uniden brand because that's what I had before and it lasted a long, long time plus, I could be at least 100 yards away from the base and still get a phone signal (dial tone), and that was with only 947 MgHz of power!
What I like most about the phone I bought with the extra handsets (1580-3) is that I can put the handsets in key areas that suit me since I can't get around very fast to answer the phone. The reception is very clear on all the handsets and the voice recorder is also very clear. One of the neat features of the phone is that you can set a different ring tone for each handset. I'm also able to transfer calls between handsets...Read more 8 of 8 people found the following review helpful: By This review is from: Uniden DECT1580-3 DECT 6.0 Cordless Phone with Digital Answering System and Two Extra Handsets (Office Product) I have just returned this phone set to the manufacturer, per instructions. It started out OK when I installed it after properly allowing the batteries to reach full charge. But in use I encountered intermittent dial tones; and the phone call tests would not "end." After hours of frustration trying to follow the minimal instructions in the included guidebook, then trying to do the same with the downloadable Owners' Manual, I finally gave up and called Customer Service. The rep immediately said it sounded like a "base phone" issue, and I should return it to the store where I purchased it. This, despite the instructions on the box NOT to return it to the seller. A lotta grief and frustration for what should be a simple item in today's high tech world. I've replaced it with a Vtech system We'll see if that goes any easier. |