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5 of 6 people found the following review helpful: By tsand "tsand" (7000 ft above sea level) - See all my reviews This review is from: Uniden UIP165P Packet8 Compatible 5.8 GHz Digital VoIP Internet Telephone with Speaker Phone (Personal Computers) I started with packet8 2 years ago. I have been very heppy with the service and have saved a minimum of about $10/month for the last 2 years over other Vendors.
About 6 months ago, I started having some line problems. I started a case on the website and was emailed the next day by a technician that told me I should check the software version of my packet8 "box". I followed the directions and updated the firmware, which cleared up the problem. Lastly Packet8 recently sent to their customersout a "VOIP Quality & Connectivity Speed Test". What I found out is that voice quality is directly proportional to total line speed and amount of throughput available during the call. Meaning if I am downloading a big file, streaming music and talking on the packet8 line, I better have a big "pipe" of internet connectivity or my call will not sound very good. I recommend that everyone consider that VOIP (no matter what company you deal with) is dependant to...Read more 16 of 23 people found the following review helpful: By This review is from: Uniden UIP165P Packet8 Compatible 5.8 GHz Digital VoIP Internet Telephone with Speaker Phone (Personal Computers) I just got my UIP165P today. Very easy to set up, especially compared to other internet related equipment. Within 10 minutes I was calling my spouse and pretending to be a stalker. (Don't worry, she figured it out in 2 seconds.)
We use packet8 at work so I was not worried about the quality for my home service. Quality is top notch. I have to boast to people that I'm using VoIP. They don't believe me. I grin when I think I'm calling them for a flat rate fee of $19.99 a month. Packet8 quality is amazing. The phone to my wife is just like a regular phone. Dial 7 digits for local numbers, 11 digits for long distance. Unlimited calling to those numbers for the $19.99 a month. The service comes with a bunch of call features. My favorites are "follow me, find me" which calls your office and/or cell phone if you're not in, and "email notification of new voicemail". Sweet! When are Qwest and Verizon going to do things like that for $19.99. NEVER. And then they'll die and no one...Read more 2 of 3 people found the following review helpful: By This review is from: Uniden UIP165P Packet8 Compatible 5.8 GHz Digital VoIP Internet Telephone with Speaker Phone (Personal Computers) When the service is working then of course the service is okay but most of the time it is nonfunctional.That is the problem. Furthermore, that is after ensuring that all prospective obstacles are taken care of. I ran several tests to see if everything on my pc was up to speed. I ran and downloaded upgrades etc.. I know that voip is not perfect like anything else. However, this is ridiculous. Online customer service is decent but when you try to speak to someone via the phone they are very rude and take you through a bunch of uncalled procedures such as needing to see how many e-mails were made between you and tech support before they will assist you any further. . If you want out of the service they tell you all of a sudden that you have to keep the service for a year or pay an early termination fee. I read the fine print and that was not stated in the terms when I signed on. If you want great service with great features and a great rate then go with Vonage. Their telephone features...Read more |