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VTech 20-2481 2.4 GHz DSS 2-Line Expandable Cordless Phone with Digital Answering System and Caller ID (Silver and Black)

Vtech Product Details - Ratings and reviews for vtech 20-2481 2.4 ghz dss 2-line expandable cordless phone with digital answering system and caller id (silver and black).
VTech 20-2481 2.4 GHz DSS 2-Line Expandable Cordless Phone with Digital Answering System and Caller ID (Silver and Black)

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Product Features
VTech 20-2481 2.4 GHz DSS 2-Line Expandable Cordless Phone with Digital Answering System and Caller ID (Silver and Black)
  • 2-line, 2.4GHz Digital Spread Spectrum phone system
  • Built-in digital answering system
  • Multi-handset system, expandable to 8 users
  • Base speakerphone and keypad; handset speakerphone
  • Call waiting/ Caller ID

Product Review
Product Description
2.4GHz 2-Line Expandable Integrated Cordless Digital Phone Answering SystemDuplex Speakerphone?Handset/BaseLCD Display?2-LineMemory Presets?50Conferencing?3-WayPagingCall Waiting Caller ID?Requires subscribing to local phone company servicesCaller ID Memory/Redial?50 StationAuto Scan Channels?95Page/Handset LocatorDual KeypadsHeadset JackDesk/Wall MountableMulti-Handset Capability?Up to 8Additional Handset/Charger Unit (VTEVT202420), sold separately.Silver

Product Details
VTech 20-2481 2.4 GHz DSS 2-Line Expandable Cordless Phone with Digital Answering System and Caller ID (Silver and Black)
  • Office Product: 0 pages
  • Publisher: Vtech
  • Label: Vtech
  • Studio: Vtech

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Customer Reviews
Average Customer Review
37 Reviews
5 star:
 (10)
4 star:
 (12)
3 star:
 (2)
2 star:
 (3)
1 star:
 (10)
 
 
 

44 of 46 people found the following review helpful:
4.0 out of 5 stars Lots of features at a great price... but not perfect, September 13, 2002
This review is from: VTech 20-2481 2.4 GHz DSS 2-Line Expandable Cordless Phone with Digital Answering System and Caller ID (Silver and Black) (Office Product)
I looked all over to find a 2.4GHz 2 line cordless phone, before purchasing the Vtech. What I liked about it (besides the price) was that it has a very readable caller id screen on both the base and handset and a speaker phone on the base and handset. The handset speakerphone is a very unusual feature that I find very handy. The phone is also nice in that you can purchase additional handsets for locations where there are no telephone jacks.

Sound quality is very good, and the range seems much better than my old Sony 900MHz phone.

Here's the downside:
1. The base is not wall mountable. That may not be a problem for most people, but it is for me.
2. Occasionally, pressing a button on the phone does not create the correct tone. For instance, when calling my answering machine, I'm supposed to press 7 to delete the message. Although I press 7 on the phone (and 7 shows in the display), it is not always recognized by my answering machine. This has happened on other voice...Read more

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29 of 30 people found the following review helpful:
4.0 out of 5 stars Great features / poor quality audio, November 4, 2002
By A Customer
This review is from: VTech 20-2481 2.4 GHz DSS 2-Line Expandable Cordless Phone with Digital Answering System and Caller ID (Silver and Black) (Office Product)
The features of both the handset and the base-unit are excellent, it seems that they've thought of everything you could imagine. And the full-text displays make it rather easy to use. Some people may find the handset a little too small. A larger handset would make it a little easier to press-against your shoulder (so you have both hands free) - but it can be done.

The audio quality of the answering machine is rather poor. Has that tin-ish, echoey sound. And, the answering machine doesn't let you rewind/fast-forward within a message. You can either go back to the beginning, or skip to the next. But, if you need to hear a certain part over-again, you have to hear the whole thing over again.

In one questionable design item, they have a very large light (about the size of a dime) that indicates whether or not the answering machine is enabled (even more annoying is that it blinks if you've only enabled the answering machine on one of the two lines). But, the really important...Read more

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26 of 27 people found the following review helpful:
4.0 out of 5 stars VTech 20-2481, Not Perfect, But Good Phone System, September 21, 2003
This review is from: VTech 20-2481 2.4 GHz DSS 2-Line Expandable Cordless Phone with Digital Answering System and Caller ID (Silver and Black) (Office Product)
Not a bad phone, no real big issues. Very limited choices in 2-line expandable handset group.

Although from the following it would seem that the Cons are overwhelming, in reality, they are somewhat nitpicking however they do sigificantly take away from the overall package of the device being user friendly.

Pros:
Very very nice voice quality I'm told (in my ear though there is a hint of hiss which apparently others don't hear). Size is small enough to fit in pocket and very comfortably fits on a belt clip. However, it's smaller then most phones, about the size of a candy bar sized cellphone and takes a day to get used to. I find the phone to be very ergonomic and of a nice physical design. Very nice feature mix on this item.

Battery life has been really great after living with this phone for about 3 weeks.

Transmit/ receive range seem to be good. I've noticed no degradation in comparison to other cordless phones I own.

Cons:
Can't change almost any features on...Read more

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VTech 20-2481 2.4 GHz DSS 2-Line Expandable Cordless Phone with Digital Answering System and Caller ID - Silver and Black