Customer Reviews
Average Customer Review
(42 customer reviews) 20 of 20 people found the following review helpful
Works Well,
August 22, 2011 Richard Wagoner (Rancho Palos Verdes, CA USA) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: VTech CS6419-2 DECT 6.0 Cordless Phone, Silver/Black, 2 Handsets (Office Product)
I wish V-Tech would still put in the capability of having a battery in the base unit so that the phone can be used during power failures as some of their old models did. Other than that, this is a fine cordless telephone.
Sound quality is far superior to the Panasonic that it replaced, both on the receiving and sending ends. It is easy to use, easy to program, has great battery life, and is nice to hold.
My old V-Tech (that we still use for another set of phone lines in the house) is still flying high after at least seven years (I cannot even remember when I bought it), and I expect this one to last a long time too.
22 of 25 people found the following review helpful
Dead Batteries - 1 month and Customer Support Stinks,
December 9, 2011 Chris - See all my reviews
This review is from: VTech CS6419-2 DECT 6.0 Cordless Phone, Silver/Black, 2 Handsets (Office Product)
I purchased this phone less than a month ago. I followed all the instructions when using the phones for the first time. I installed the batteries and put the handset on the charger. That was at 6pm at night. I let the handsets charge overnight and I went to work the next morning. When I got home from work I began using the phones. That was about a 20hr initial charge on the batteries. I would think a nice slow charge for almost an entire day would have been the right thing to do.
Phones worked fine for about 3-4 weeks. Then both batteries died within 3 or 4 days of each other. I got on the VTech website and followed their troubleshooting guide to the letter. I did exactly as they told me to do. Batteries still won't charge. I know the charging base is working because I used a volt meter to check the output. The batteries both read 0 volts and will not charge.
I contacted VTech support and their answer to the problem.... get this... 'send the entire phone system...Read more
10 of 10 people found the following review helpful
Great phones at great price,
September 2, 2011 Thomas (Houston, Tx) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: VTech CS6419-2 DECT 6.0 Cordless Phone, Silver/Black, 2 Handsets (Office Product)
These phones are great - I got them to replace some panasonics whose battery life has gotten really short, and seem to randomly go dead for no reason even when charged. The panasonics were more expensive, but I like the V-Tech's better - they feel like they are a higher quality phone, not cheaply made at all, even tho they are priced cheap. Sound is crystal clear.
